Ken Hooper’s TED Article

Three CRM Lessons By: Kenneth Hooper, President of National Electrical Manufacturers Representatives Association
Customer Relationship Management (CRM) systems are the future for any distributor, rep or manufacturer focused on increasing sales. Described simply, these systems help companies organize, automate and synchronize interactions with current and future customers. Whether your business uses robust programs like Salesforce.com or Microsoft Dynamics, or tracks leads on a spreadsheet, you know the crucial role CRM systems play.… full article



Posted: 5/7/2014 9:54:56 AM by Kirsty Stebbins


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